top of page
  • Do you have gift vouchers?
    I sure do! Contact Jacqui (me) via our facebook page to organise one. You can also e-mail jacqui@thebeautyspotaustralia.com.au and we can get in touch that way. I can send gifts directly to your very lucky friend if you prefer, just ask. I can make things pretty and send express post too if you are short on time. I love helping people with their gift giving!
  • How can I order?
    I like to keep things simple and easy here. You can go directly to my online store www.senegence.com/thebeautyspot or you can message me on facebook messenger if you want some help, I love helping people choose colours and try out the range! I've always got a special pack happening on Facebook, so be sure to like my page to keep up to date and watch my tutorials and videos!
  • I need a gift for my wife... Help??
    You've come to the right place! I can help you choose the perfect gift. Contact me via messenger on Facebook and we can look at your wife's colouring and see what would suit her best. If you are running short on time, I can express post or you can pick up if you are near me here in Point Cook, Victoria. I'm all for helping partners spoil their loved ones! It's one of the best parts of my role here!
  • Where and how do you ship? Is pick up available?
    I can ship Australia wide! I use Australia post or Fastway to ship your order, depending on the size and destination. You can also choose express post if you are in a hurry. Yes! You CAN pick up from our warehouse location which is located in Point Cook, Victoria. Send me a message on my facebook page to chat about pick up or if you'd like to come and play with the range!
  • What Payment options do you have?
    We can use Paypal, Credit Cards, Direct Deposit and Cash on pick up (if you are lucky to live close enough to me here in Point Cook Victoria).
  • Do I need to use your LipSense Gloss?
    Absolutely. It's not just a gimmick, our glosses use Shea butter as their base and we then enrich the gloss with vitamin E to keep your lips hydrated throughout the day, Hydrated lips means you will avoid having flaky bits, so your lippy will last longer! We can't be sure what ingredients other companies use, some balms and glosses break down the LipSense colour, so always carry your LipSense gloss with you to keep your pout perfect all day. And night.
  • Do I really need the Oops remover?
    For first time users, I always recommend getting an Oops remover, It's a fast and gentle way to remove the colour from your lips and skin. It comes in handy for those 'Oops! I missed my lips' moments. Once you get the hang of applying LipSense you might not use it much, but I promise you it comes in handy for those occassions when your 4 year old knocks your elbow while you are applying bright red lippy.
  • How do I know which colour will suit me?
    Contact me and we can help you narrow down your choices. I've been helping people choose their lippies for a while now, and i can usually hit the mark first try!
  • How do I apply Tinted Moisturiser?
    I like to use my fingers. Just pump a small amount onto your finger and dab around your face and rub in like regular mousturiser. It's colour correcting, so you will find it will suit your skin colour and hide any red spots so well! This is one of my top sellers for a reason!
  • Where are LipSense and SeneGence products made?
    All our products are made in Irvine, California. Luckily we have a warehouse here in Australia, so your shipping is super quick! And if you are close to me here in Point Cook, Victoria, you can come and play with all the testers anytime, just pop me a message to arrange.
  • How do I apply LipSense?
    I'm glad you asked!! Applying LipSense correctly is so important! If you apply it correctly, it will last you between 4-18 hours of smudgeproof brilliance! Firstly, start with clean, dry lips (no lipbalm or licking lips before applying) Shake your LipSense a little. Apply one thin coat on your lips, keep your lips open while it dries for a few seconds. (No smoodging together). Apply a second thin coat, again keep your lips open to allow the coat to dry completely. This can take ten to twenty seconds. Apply a third and final coat of your LipSense colour and allow to dry completely. Once dry, apply a generous coat of your LipSense Gloss of choice.SMOODGE your lips. Tips for making your colour last longer: Apply gloss throughout the day to keep them moist Apply your gloss before eating and drinking Try not to chew on your lips (hard I know!)
  • My LipSense isn't lasting all day! Help?
    Not to worry, we can help. We promise that this product works! Firstly, let's be sure you are applying it correctly: Start with clean, dry lips (no lipbalm or licking lips before applying) Shake yourLipSense a little Apply one thin coat on your lips, keep your lips open while it dries for a few seconds. (No smoodging together). Apply a second thin coat, again keep your lips open to allow the coat to dry completely. This can take ten to twenty seconds. Apply a third and final coat of your LipSense colour and allow to dry completely. Once dry, apply a generous coat of your LipSense Gloss of choice. SMOODGE your lips. Tips for making your colour last longer: Apply gloss throughout the day Apply your gloss before eating and drinking Try not to chew on your lips (hard i know!) If you are still having troubles, get in touch with me, I can always help!
  • How does it actually work? It seems too good to be true!
    It's pretty much magic lipstick. There is a secret formula, but I can confirm that our lippy is not tested on animals, it's gluten free, without GMO, lead free and wax free. We guarantee that when applied correctly, your lips will be water resistent, smudge free and completely kissproof. Come and try it out! There are so many amazing reviews on my facebook page and on my website, you have nothing to lose!
bottom of page